Professional Services

Keeping organisations connected, communicating and collaborating.

Driving efficiency in professional services

The professional services industry is facing a period of rapid change and new challenges driven by economic changes. With customers demanding excellent service delivery as well as value for money, businesses must strive to deliver top quality service while making smart use of their resources.

Cloud technologies offer professional services the ability to streamline and secure operations with Microsoft 365 and Teams. By applying security restrictions to these tools staff can access the files and systems they need from any device, without compromising the security or compliance of your data.

Migrating to Microsoft Azure allows professional service companies to keep the applications they use highly available with minimal downtime while applying stringent security and compliance protocols to their cloud storage.

PowerApps offers businesses the opportunity to develop bespoke, responsive apps to fit their customer or organisation needs. By creating apps you can stay ahead of the quickly evolving professional landscape and provide customers with the information and services they need from anywhere.

We’ve partnered with professional services organisations from various sectors to understand their unique requirements and deliver the solutions they need.

HomeServe

“Choosing Transparity to help HomeServe build and improve our usage of Cloud Technology was absolutely the right decision. Their capability – backed by a robust focus on security and governance -means they are the right partner for what we need to achieve technically.

“The fact that they place such a high value on behaviour and integrity means they are also the right fit for the HomeServe culture, and that’s really important to me and to our business partnerships. We have a great relationship, and I am delighted with what we have achieved so far.”

Tracey Ward
Director of IT Services Delivery Homeserve

Challenges in Professional Services & how we can help

Customers expect instant, remote access to services and information. In fact, Microsoft found 90% of respondents say they expect brands and organizations to offer an online portal for self-service. 

How we can help

Host customer portals in Azure for reliable service and minimal downtime with the security features you need to keep your online services secure. 

Teams are adjusting to a new era of remote working that’s here to stay. Microsoft reports 73% of workers want flexible work options while 66% of businesses are considering redesigning offices for hybrid working. 

How we can help

Keep staff connected, collaborative and remote access secure and compliant from any device with Microsoft Teams and 365.

Anticipating trends and customer priorities in fast paced industries is mounting the pressure on professional services organisations, with 93% of executives stating that client expectations are increasing. 

How we can help

Create bespoke apps easily in PowerApps in response to customer demands. Pull company data into interactive dashboards in Power BI and stay ahead of business trends.

Business data is vulnerable to cybersecurity threats. Verizon’s report found in professional services organisations, employee credentials were compromised in 63% of security incidents and 97% were financially motivated. 

How we can help

Maintain customer trust and keep business data secure from cyber attacks with Microsoft’s range of security tools and our Managed Security Service. 

Our professional services customers & case studies

The migration strategy and results have proved very successful, both for London & Partners as an organisation and the individual employees old and new, within it.

How we helped recruitment giant Staffline transform their infrastructure to mobilise workforces in support of the UK’s biggest names

Ingeus’ new Cloud-based solution removes any need for manual data updates to take place, keeping data secure with ongoing cost savings.

Want to know more?

Expert support for professional services

Talk to Transparity about a complimentary consultation, where we’ll discuss your organisation’s specific needs. Whether you require ad hoc support or need to fully outsource your support and want a technology partner you can trust, we’ll show you how our experts will take care of your environment so you can take care of your staff and customers.

Read our latest Professional Services blogs

A data-driven culture holds the potential to accelerate outcomes, enable business growth, and avoid risky outcomes.

As BI consultants, we often feel that the number of solutions out there promising to enhance your Business Intelligence landscape seems endless, doesn’t it?

Our commitment to ongoing security and trust for our clients remains a continual high priority for us. As part of this dedication to instilling the greatest level of trust with our clients, we recently took part in the UK Cyber Essentials Plus Scheme.

Book a complimentary, 60-minute consultation with a Transparity expert

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