Microsoft Dynamics CRM Solutions

Endless possibilities to help solve your business challenges

Microsoft Business Applications Experts

Our Dynamics 365 and Power Platform experts partner with customers to fully embrace Microsoft Business Applications purpose-built apps to help manage specific business functions – sales, customer services, field service, finance and operations, and talent.

Our professionals will work with you to understand the art of the possible and ensure the hub of your organisation is supporting your business mission and goals.

We pride ourselves with being a Microsoft Partner you can trust.

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Microsoft Dynamics 365 Services

Whether you’ve already deployed Dynamics 365, are looking to migrate from another CRM or require help to start from scratch, we are a Dynamics solutions partner and trusted experts in getting it primed for maximum ROI for your business.
Sales scalable

Dynamics 365 Sales

Accelerate sales by using customer, marketing, and sales data, and AI-powered insights to identify ideal targets, recommend next best actions, and drive cross-collaboration.

Marketing scalable

Dynamics 365 Marketing

Transform your marketing with generative AI that seamlessly segments audiences and simplifies the creation of personalised content.

CustomerService scalable

Dynamics 365 Customer Service

Provide seamless, end-to-end customer service experiences for consistent, connected support across all channels.

Finance scalable

Dynamics 365 Finance

Streamlining tasks with innovative apps grants organisations more time and effort to use elsewhere

BusinessCentral scalable

Dynamics 365 Business Central

Streamlining tasks with innovative apps grants organisations more time and effort to use elsewhere

SupplyChainManagement scalable

Dynamics 365 Supply Chain Management

Streamlining tasks with innovative apps grants organisations more time and effort to use elsewhere

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“People didn’t think this type of connectivity was possible within this budget, but through the quality of engineering of Transparity, the quality of the development team fronted up with the PM alongside the AppCan input in terms of UAT and direction, we successfully delivered on time and in budget as stated” 

AppCan
Co-Founder & Director AppCan

Dynamics 365 Managed Services

Our managed services are designed to not only keep your Dynamics 365 CRM and Power Platform solutions running smoothly, but also to give you access to outstanding technical support when you need it.

24/7/365 Incident Support

Get the support you need around the clock with guaranteed SLAs and experts on hand.

Application Support

Application Support You need more than standard MSP break/fix support when your CRM is the heart of your business. We ensure any issues you may have will be resolved quickly.

Control Centre Portal

Get instant access to view and download your billing and licensing information through our Control Centre Portal with annual licensing reviews to make sure you’re only paying for what you need.

.NET

We offer an annual review to make sure you’re using the right licensing for you, so your licensing is always optimised for your configuration, utilisation and spend.

Training and Adoption Portal (TAP)

Get on-demand access to our Training and Adoption Portal (TAO) which includes over 1500 hours of easy to follow training videos and course content covering Dynamics and more.

Solution Hours

As your teams grow, evolve or improve their processes, your Dynamics needs to adjust with them. Our optional Dynamics solution hours are designed to give your team access to the development time they need to build new functionalities and create a CRM that’s tailored to fit their processes and solve challenges.

Identity Security Review

Our security experts will carry out an in-depth analysis of your Azure Active Directory identity system with extra help on hand to carry out remediations if you need it. The review includes the configuration of your emergency access accounts, least privilege access policies, authentication methods and more.

Service management & review

You’ll have your very own assigned Service Delivery Manager to make sure everything stays running smoothly. They’ll provide monthly service reports and quarterly activity summaries including trends, areas of concern and improvement recommendations.

Ready to get started?

Contact us today for a consultation or to learn more about our Microsoft services.

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The UK's Most Accredited Microsoft Partner

We’re proud to hold all six Microsoft Partner Designations and Azure Expert MSP status, firmly placing Transparity amongst the most accredited Microsoft Partners in the world.  

With decades of combined experience our industry-leading technical experts pride themselves on delivering exceptional customer outcomes and creating long-term partnerships.

Microsoft Business Applications Badge
Data AI Advanced Spec Jan 24
Infrastructure Spec Jan 24
Microsoft Solutions Partner specialist accreditation for Security and Cloud
Microsoft Solutions Partner specialist accreditation for Modern Work Standards
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Customer Success Stories

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Entra ID Implementation for Hotwire Global

Transparity implement Entra ID for Hotwire Global, improving resiliency and business continuity through the removal of on-premises infrastructure.
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Digitising Logistics Integration Solutions for XPand Logistics

Transparity partner with XPand Logistics to build a scalable and secure integration solution to expand integration capabilities and services to customers.
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Seamless Migration to Azure AD B2C for Arco

Transparity partner with Arco to achieve a seamless migration to Azure AD B2C for several hundred thousand registered users.

Ready to get started?

Contact us today for a consultation or to learn more about our Microsoft services.

FAQs

What is Dynamics 365 Business Central?

Dynamics 365 is a powerful business management solution that enables flexibility and planning across all aspects of a business, both in person and in the cloud. 

A Microsoft Dynamics consultant is often put in place to implement, customise and optimise Microsoft Dynamics to ensure it is working in the best way for your business. 

Dynamics 365 for Customer Service is a module within the Microsoft Dynamics 365 suite, designed to help businesses to deliver excellent end to end customer service experiences. It allows for case management, unified interfaces, omnichannel support and more.  

A Microsoft Dynamics partner is a company or organisation like Transparity that has entered into a partnership with Microsoft to sell, implement, and support Microsoft Dynamics products and solutions.

Enquire today

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