Here at Transparity we can help you to identify and prioritise your AI use-cases, finding the most valuable ones to get started with to add value to your business. To help on that journey we wanted to showcase some of the most popular use-cases we are seeing in our customers to bring this to life for you.
Condensing customer interactions into brief write-ups helps call center agents quickly understand a customer’s situation, saving time and improving the customer experience. Additionally, extracting keywords and classifying interactions as “positive,” “neutral,” or “negative” provides better insight into customer satisfaction, while creating new content like product descriptions or reviews empowers customers to make informed decisions.
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AI-based visual inspection significantly enhances quality control by improving accuracy, consistency, and efficiency, handling large data volumes quickly and performing inspections at high speed. Its ability to detect subtle nuances makes it valuable across many industries.
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A solution to help you uncover latent insights from untapped content, allowing for deep understanding and exploration of information at scale. The process involves three phases: ingesting content from various sources, enriching it with AI to extract information and find patterns, and exploring the indexed data through search, bots and visualisations.
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This allows you to build custom copilot and generative AI applications, enhancing employee and customer service with AI-generated bots and contact center solutions. It supports internal and external applications, such as internal support chatbots for employee productivity, customer service agents for routine inquiries, and empowering call centre agents with access to extensive internal knowledge bases.
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Do you serve customers across different countries and need to deliver documents in multiple languages? Do you need to empower your global workforce by enabling better communication regardless of the language they speak? Would you like to customise translations to recognise your domain-specific language? This solution supports various use cases, including translation for call centres, multilingual conversational agents, and in-app communication, enhancing engagement with global customers and improving internal communication.
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If your products and services have several features, it can be difficult to know which to prioritise in marketing campaigns, and how to craft and tailor goods to meet the needs of different segments of customers. That’s where feature importance comes in. Feature importance helps identify key business attributes for success, making it easier to prioritize features in marketing campaigns and tailor products to different customer segments. By understanding what customers truly want.
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Opening a physical store is not without risks. One of the most obvious risks to evaluate before opening a new store is receiving enough customers to make the business profitable. Therefore, it is essential to pick the right location to make sure it is convenient for the customers and there is enough demand for a new store in the area. Using data science, geospatial analysis and machine learning techniques, we can provide a solution for this and recommend the best neighbourhood for opening your new stores.
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Among the factors that directly influence profitability, price has always been the most impactful lever. Still, in the current ever-evolving landscape of business, pricing plays an even greater role in driving sales and revenue. Dynamic pricing strategies have been revolutionized by the infusion of artificial intelligence. Small and medium-sized enterprises can now harness the power of AI to optimise pricing strategies in real time, adapting to market conditions and customer behaviour.
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Ready to transform your business with AI? Contact us today to schedule a consultation and discover how our AI solutions can drive your success.
AI offers transformative solutions that can enrich your employee experiences, streamline operations, enhance customer experiences and drive innovation. By integrating AI into your business strategy, you can unlock new opportunities for growth and efficiency. Explore our 8 AI use case solution accelerators designed to elevate your business to the next level.
Our one-day design-led thinking workshop brings together your key business advocates in a facilitated discussion to identify and prioritise the right AI use cases for your business. The workshop will provide you with a strategy mapping your use cases to a three horizon model. We will also take the opportunity to discuss what funding may be available to help you start your journey.
Following the workshop we will work with you drive your use case forward into production.
Transparity offers a wide range of AI solutions as listed above. Our AI services are designed to be scalable, customisable, and easy to integrate, providing you with tailored solutions that drive efficiency and innovation. We provide end-to-end support, from implementation to ongoing optimization, ensuring you get the most out of your AI investment
The implementation time varies depending on the complexity of the solution and your specific requirements. On average, it can take anywhere from a few weeks to a few months.
No, our AI solutions are designed to be user-friendly and do not require a technical background. We provide comprehensive training and support to ensure a smooth transition.
We prioritize data security and comply with all relevant regulations. Our AI solutions include robust security measures to protect your data from unauthorized access and breaches.
Yes, our AI solutions are highly customizable. We work closely with you to understand your unique requirements and tailor our solutions to meet your specific needs.
We offer ongoing support and maintenance to ensure your AI solutions continue to perform optimally. Our team is always available to assist with any issues or updates.
With the power of Microsoft tools, it’s possible to leverage ChatGPT in a way that is secure within your environment, meaning that no data will be used to retrain and therefore become public.
At Transparity we have a team of knowledge experts, support staff and change management professionals with the understanding and awareness of how to deliver AI into your business safely and successfully.
