Microsoft Teams Telephony Solution: Modern Communication Services

With modern communications and Microsoft Teams Managed services, we’ll keep you connected and collaborative wherever you are

Microsoft Teams services

Microsoft Teams sits at the heart of the day-to-day of modern workplaces. It’s your central tool for chats, calls, meetings and even file collaboration. Keep all your communication and collaboration under one roof, with a suite of features and apps to keep your work organised and your workflow smooth.

Transform every communication into a personalised, optimised experience. Make the most of your Teams licensing, gather insights and keep all your communications securely in one place. 

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Modern work, meet modern communications

Microsoft Teams is by your side, at the centre of your day-to-day. It goes beyond basic chat features to encompass all you need to make hybrid work, work. 

As well as the instant chat feature, Teams brings you video meetings, file collaboration, and department channels to keep everything organised. Create channels for your department, link them up with Planner and assign tasks and deadlines to keep everything moving. 

We’ll get your Teams environment up and running tailored to your needs, so you can work your way. 

We offer a range of other modern work services, including M365 services, Sharepoint solutions and consultancy, Microsoft 365 FastTrack services, and adoption and change management.

Which Microsoft Teams PSTN offering is right for you?

Say hello to truly personalised communications. A new era of customer service has arrived, and it puts customer experience at the centre of it all, leveraging the ever-expanding functionality that Microsoft offers.

Our Teams Voice solutions will transform customer communications, putting every interaction at your fingertips for every call, and giving peace of mind no matter which one of Microsoft Teams PSTN enablement routes you decide to take.

Powered by Microsoft, Transparity Teams Insights provides a comprehensive overview of the telephony estate. Fully customisable, the insights report can be adapted to meet the requirements of any business, large or small, helping to steer staffing via heat mapping, productivity of departments/staff, and customer experience through powerful visuals that can be drilled through for greater granularity. Our team of Modern Communications specialists is on hand to help your every need.

Microsoft Teams telephony services

We’ll provide the expert support and guidance you need to keep your teams in touch with colleagues and customers. With our Microsoft Teams Desk Phone Managed Service, you can make and answer calls with the tap of a screen, with the helping hand of our experts to keep your devices running smoothly. Give your teams the tools to keep in touch. 

Meeting rooms, modernised

With the modern world of work comes the modern world of meetings. Keep teams engaged, productive and collaborative with Microsoft Teams Meeting Rooms supported by our managed service. From maintaining your meeting room performance to expert support and strategic planning, our managed service is there to keep you moving forward. 

Want to know more?

Expert support for your business transformation

Talk to a Transparity expert and book a complimentary consultation or request a demo for more information on our Modern Communications Managed Services.

Frequently Asked Questions

What is Microsoft Teams?

Microsoft Teams is a modern communications workspace for your organisation, and a key component of Microsoft 365. With app messaging, meetings, file and app sharing, and more, you’ll find everything you need for a collaborative workforce in one place.

What are the benefits of using Microsoft Teams?

There are lots of benefits to using Microsoft Teams. For example:

  • It’s an easy-to-use tool that aids collaboration across the organisation
  • Improved communications means improved efficiency; for instance, using instant chat for quick questions will reduce clutter in your emails
  • It seamlessly integrates with Microsoft 365
  • It comes with a range of features 
  • Make real time changes in files while on a call with your team
  • It comes with a range of security controls that cover data-loss prevention, retention policies, legal hold, and more
  • Easily find information using the helpful search function

Take advantage of these and more with Microsoft Teams services.

Why choose Transparity for your Microsoft Teams managed services?

We’re a trusted Microsoft Partner with years of providing quality managed services and consultancy for Microsoft Teams. We’ll help you from integration to ensure you’re getting the most out of Microsoft Teams and telephony services, and our experts are always at hand should you need extra support. We’ll also tailor a bespoke Teams environment to suit your organisation’s needs.

Contact us today to see how we can help you.

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